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HOSPITAL AND PROVIDER SOLUTIONS

FCS can assist Hospitals, Physician Groups, Diagnostic Groups, Medical Billing Companies, etc. with the collection of patient A/R whenever the patient is responsible for payment. We deliver a proven method to collect quickly without alienating the consumer.

EARLY-STAGE SELF PAY COLLECTIONS

Most healthcare organizations do not possess adequate staffing, infrastructure or processes to effectively manage extremely high volumes of self pay collections, so outsourcing this portion of an A/R Portfolio makes perfect sense. We can step in very early (often within the first 30-days) to assist, and reach out to past-due self-pay patients as a first party or third party entity. Regardless of the balance owed, it is important to communicate your intentions and negotiate a payment plan immediately. If you don’t have enough resources to handle all self-pay accounts, then you are not only sacrificing on the financial end of your business, but your overall patient service standards will suffer as well. You can outsource accounts based on volume and/or balance parameters, patient demographics, aging, etc.

LATE-STAGE SELF PAY COLLECTIONS

It is widely understood that as receivables age they become increasingly difficult to collect, but the combination of “Age” and “Self-Pay” poses a unique challenge for any operation to find a cost effective solution to handling this issue properly. Finding a prompt and accurate resolution is exactly what all parties involved are hoping to achieve. We can help facilitate this process in a very cost-effective manner

CO-PAY AND DEDUCIBLE COLLECTIONS


The unpaid amount each time a medical service is accessed is often overlooked by large healthcare providers. Our Lower Balance Collection strategy delivers an unmatched solution for this segment of unpaid accounts. Providers can simply segregate lower balance accounts that need special handling and enroll in our services.

INSURANCE CLAIM RESUBMISSION


FCS employs an Insurance Claim Review Department to handle patients who deliver updated insurance coverage information within the filing time-frame. We can either assist you with the process or batch/forward the accounts back to your billing department to handle.
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